At ThermeTickets.com (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how information is handled when you visit https://thermetickets.com (the “Website”).
1. Data Controller
ThermeTickets.com
Building Unirii View, Bulevardul Corneliu Coposu
București 030167, Romania
Email: [email protected]
Phone: +40 761 556 408
2. Personal Data We Do NOT Collect
We do not collect, store, or process:
- Payment or billing information
- Credit or debit card details
- Booking or reservation details
- Identity verification documents
All ticket purchases and related personal data are handled entirely by third‑party ticket providers.
3. Information We May Collect
While we do not collect booking or payment data, we may collect limited information through your use of the Website:
a. Automatically Collected Data
- IP address
- Browser type and device information
- Pages visited and usage behavior
This data is collected via cookies and similar technologies for analytics and website functionality.
b. Contact Information (If You Contact Us)
If you contact us by email or contact form, we may collect:
- Your name
- Your email address
- The content of your message
This information is used only to respond to your inquiry.
4. Cookies and Tracking Technologies
We use cookies to:
- Ensure proper website functionality
- Analyze traffic and website performance
- Improve user experience
For full details about the cookies we use and how to manage them, please review our Cookie Policy:
👉 https://thermetickets.com/cookie-policy-eu/
5. Third‑Party Ticket Providers
Our Website contains links to external ticketing platforms, including but not limited to:
- Headout.com
- GetYourGuide.com
When you click on these links and complete a purchase, your personal data is processed according to the privacy policies of those third‑party providers. We do not control and are not responsible for their data handling practices.
We encourage you to review their privacy policies before completing a purchase.
6. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process limited personal data under the following legal bases:
- Legitimate interest – to operate, maintain, and improve our Website
- Consent – for cookies and analytics where required
7. Data Retention
We retain personal data only for as long as necessary to:
- Respond to inquiries
- Comply with legal obligations
- Maintain website security and performance
Analytics data is retained in anonymized or aggregated form where possible.
8. Your Data Protection Rights
Under GDPR, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent for cookies
You may exercise these rights by contacting us at [email protected].
9. Data Security
We apply reasonable technical and organizational measures to protect the limited personal data we process. However, no method of transmission over the internet is completely secure.
10. Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
ThermeTickets.com
Email: [email protected]
Phone: +40 761 556 408
Address: Building Unirii View, Bulevardul Corneliu Coposu, București 030167, Romania